Last modified: August 8, 2008

At Design Connection LLC we recognize that privacy is important. This Policy applies to all of the products, services and websites offered by Design Connection LLC.

If you have any questions about this Policy, please contact us through our website, email privacy@designconnection.com, or write to us at Design Connection LLC, 147A Elm St., Thomaston, CT, 06787 USA.

Information we collect and how we use it
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as plan search. In order to provide our full range of services, we may collect the types of information listed in the below section.

Information you provide
When you make a web or phone inquiry, we may ask you for personal information (such as your name, email address, phone number and location information) For purchases, we require credit card account information, billing/shipping address(es), and all previously stated information which is maintained on encrypted, secure servers.

Design Connection LLC only processes personal information for the purpose of billing, shipping, and other processing of any plan order made on the website, by phone, or in person.

Design Connection LLC processes personal information on our server in the United States of America.

Design Connection LLC and cookies
At this time www.designconnection.com uses no cookies or session ids.

Log information
When you use www.designconnection.com, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, and browser language.

User communications
When you send email or other communication to Design Connection LLC, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Links
Design Connection LLC may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our links page and customize content. This Privacy Policy applies to web sites and services that are owned and operated by Design Connection LLC. We do not exercise control over the sites displayed or links from within our service. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Choices for personal information
When you make a purchase, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy, unless we have obtained your prior consent.

You can decline to submit personal information, in which case Design Connection LLC will not be able to provide services to you.

Information sharing
Design Connection LLC only shares personal information with other companies or individuals outside of Design Connection LLC in the following circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Design Connection LLC, its users or the public as required or permitted by law.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who visited www.designconnection.com, for example, or how many users clicked on a plan. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures.

We restrict access to personal information to Design Connection LLC employees and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity
Design Connection LLC processes personal information only for the purposes for which it was collected and in accordance with this Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information
When you use Design Connection LLC services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Enforcement
Design Connection LLC regularly reviews its compliance with this Policy. Please direct any questions or concerns regarding this Policy or Design Connection LLC's treatment of personal information by contacting us through this web site or by writing to us at Design Connection, 147A Elm St., Thomaston, CT 06787, USA. When we receive formal written complaints at this address, it is Design Connection LLC’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Design Connection LLC and an individual.

Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, banner display of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Policy, please contact us any time through privacy@designconnection.com or at Design Connection LLC, 147A Elm St., Thomaston, Connecticut, 06787, USA.